Hi everyone my question requires a short briefing. I play KoH with my wife on 1 computer (most of the time anyway). I have a premium, my wife does not. Normally that does not cause any problems with multiaccounting.
However, since some of my firends started playing KoH they sometimes log on from my computer. Once this caused my wife's knight to be blocked for 14 days.
Just recently I tried to open an account for my firend from my home (tried to use a proxy but didn't wrok) and I got my wife's account blocked again

.
We decided to buy a monthly account to let her play again and the problem is she is still blocked. The account was bought yesterday through PayPal. I think she should be back in the game instantly, right?
Will the block stop or does she have to wait 14 days? If she has to wait what wappens with the premium time bought?
PS: When you get the message your account is blocked and you can buy premium to unblock it the link to buying premium is wrong - you get linked to Information/Partner instead of Information/Premium-Account page.